Refunds policy

You are entitled to cancel your booking prior within 3 days without giving any reason for doing so.

The deadline for canceling the booking is 3 days before the date of booking or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right to cancel, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail at holidays@moonshikhanest.com or WhatsApp at +91-9365465725

We will reimburse you no later than 15-20 working days from the day we have received your written request for cancellation via mail or WhatsApp text. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

We reserve the right to refuse a refund of any booking that does not meet the above refund conditions at our sole discretion.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail holidays@moonshikhanest.com